Case Study

3 min read

Holiday Heartache Turned Joy – A Woman Pushing Back against Online Merchant Scam

By Michael
February 14, 2023
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Holiday Heartache Turned Joy – A Woman Pushing Backs against Online Merchant Scam

Olivia Taylor was looking forward to the Christmas holidays, especially since her son was coming with grandchildren from London to her hometown of Hull. For this wonderful occasion, she wanted to surprise her family with special gifts. As she was browsing the web for various electronics she found a site which had all the things her grandchildren had been clamoring about. The online store advertised drones, gaming consoles, and iPhones, and all were almost double the price of what Olivia found in other shops.

She had been saving for this occasion for months, and she was overjoyed to order all the wonderful gifts for £2800. The parcels were supposed to arrive by the 14th of December, 11 days before Christmas. Olivia was glad for having discovered such a bargain, not realizing it was too good to be true. It turned out it wasn’t. The day of the delivery came and passed without the parcels having arrived.

Olivia tried to contact customer service but she couldn’t reach anyone, and she didn’t receive any response to her emails. Naturally, Olivia was highly disappointed. She complained to her son when they arrived only to discover that the site was completely gone. Olivia and her family realized she got scammed.

Her son wanted to help, but living in London made it difficult. So he found a practical solution – Money Back Experts Step-by-Step Guide. He could be emotional support, and for everything else, there was the manual. Having read it, Olivia had no difficulty preparing for her chargeback claim. She followed the MBX guide to a T and adjusted the templates accordingly.

It didn’t take her long and she filed the official claim for a chargeback for her defrauded £2600. The whole process lasted uncomfortably long, and Olivia thought the bank took its time with taking action. Nevertheless, it worked, and Olivia finally got reimbursement for her stolen money.

**Disclaimer** – The cases you are reading on our site are testimonials that have been voluntarily provided by satisfied users of Money Back Experts Step-by-Step Guide. For privacy reasons, the real names of people and places have been altered. However, in certain cases, we have kept the name of the scam to spread awareness of their fraudulent activities.

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