November 2
Money Back Experts Guide made all the difference.

I was completely lost and I felt I was out of options. The bank simply blew me off. I tried contacting several money retrieval agencies but they told me my case was too small for their services. I lost £‎3000 and for me, that was a lot of money. Luckily, during my research, I discovered the Money Back Experts guide and I immediately bought it. I can say that it helped immensely. After reading it I was ready to bring up my case against my bank once again, and this time I was persistent and confident. I am in the middle of a negotiation and I couldn’t have gone so far without their help.

Patricia Rupert

Privacy Policy

MBX Consulting LLC is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MBX Consulting LLC herein Company.

This Privacy Policy applies to our website, business policies, and our products, herein Products. By accessing or using our Products and services, you confirm that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

The Company will help the Customer understand the process of a money claim by selling the Customer the Products, which include Self-Recovery Guide, Cybersecurity Investigation Report, and Cybersecurity Best Practice Guide regarding how to approach the banks and other relevant entities to reclaim the funds. The Company does not undertake the success of the case.


Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

Company: When this policy mentions or it refers to this term it relates to the legal enterprise seated in Sheridan, United States (30 N Gould St Ste R Sheridan, United States Zip Code 82801, Wyoming), and it is responsible for your information under this Privacy Policy.

Country: where the Company or the owners/founders of the Company are based, in, this case Wyoming, United States.

Customer: refers to the company, organization, or person that signs up to use the Company’s Products for the purpose of reclaiming their money.

Note* that Company offers customizable Products, meaning everyone can use them and you don’t need to have previous experience with disputes, therefore Company does not guarantee nor promises successful results. At the same time, not every product fits everyone. They are customizable, client-specific, and case-specific. The Company does not influence the way each individual uses the Products, therefore the Company is not responsible for the case’s success, and the entire responsibility for the success or lack of it lies with the customer’s ability to use the Products properly.

There are no other warranties of any kind, whether expressed or implied, with respect to this Service Agreement, and the Products and potential services provided by the Company under it, including but not limited to, any implied warranties of merchantability or fitness for a particular purpose.

The customer agrees that the advice provided by Company includes only the information necessary to create an appropriate claim plan. The plan does not include any litigation, arbitration, administrative proceeding, or court representation.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit MBX Consulting LLC and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: Refers to those individuals who are employed by the Company or are under contract to perform a service on behalf of one of the parties.

Service: refers to the service provided by the Company as described in the relative terms (if available) and on this platform.

Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: MBX Consulting LLC site, which can be accessed via this URL:

Note that by purchasing the MBX Consulting LLC Products, you agree to have your data moved and shared with a third party regardless of the country you are in. Third-party services such as affiliates, email marketing service providers, and other necessary stakeholders are involved in organizing and storing third-party data for us.

Also, note that the Company does not save your bank account information or credit card details.

MBX Consulting LLC uses STRIPE card testing, to avoid card errors such as fraud, invalid data, or card errors.

Bulk Marketing Emails: Bulk email marketing is an email sent to large groups of people at once to advertise the services provided by a business and its relationship with customers.

You: a person or entity that is registered with the Company to use the Services and Products.

What Information Do We Collect and How Do We Use It in Regard to the Third Party?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

-Name / Username
-Phone Numbers
-Email Addresses
-Mailing Addresses

We also collect information from mobile devices for a better user experience, although these features are completely optional.


Why Do We Collect and Use Your Personal Data and Why Do We Move It to a Third Party?

MBX Consulting LLC wants to include you in our remarketing database and send you bulk marketing emails, ensuring we are always there when you need us. The marketing emails imply that you can receive different kinds of emails: informative, educational, promotional, checklists, e-books, case-specific emails, emails with important information on the list of the scam companies, scam stories you can relate to, tips, and tricks on how to get back your money, useful links and information, useful pieces of information from the industry in general, and other types of relevant information.

Products contain useful links for a better experience and a detailed explanation of the processes needed in order for our clients to become ready to start their money reclaim which leads to third-party websites. MBX Consulting LLC is not responsible for the data management for any website apart from our own (

You can change your marketing preferences or unsubscribe from receiving any further marketing communications at any time by:

– Clicking on the “unsubscribe” link in the footer of our emails

– Writing to us (30 N Gould St Ste R Sheridan, United States, Zip Code 82801, Wyoming)

– emailing us ([email protected])

– phoning us using the phone number from our website: US: +14044008849. We use tracking technology within our emails to improve our future interactions with you.

We are able to capture information including the time and date you open our emails and the type of device used to open the email. We may analyze the information we collect about you to improve our communications. We use profiling and screening techniques to make our communications to you more relevant and appropriate and to improve your experience.

When a client building a profile, we may analyze geographic, demographic, and other information relating to you to better understand your interests and preferences. The Products contain useful links for a better experience and a detailed explanation of the processes needed in order for our clients to become ready to start their money refund which leads to third-party websites. MBX Consulting LLC is not responsible for the data management for any website apart from MBX Consulting LLC (

We combine this information to make it anonymous and use it to understand whether our emails are opened and what links are clicked on by our customers. We then use this information to improve our communications with you, improve the products that we provide, and evaluate the effectiveness of our campaigns.

By the products in this case, we mean the services such as email marketing, educational materials, and blog posts, which we use to serve our audience with useful information.

We may provide links to other websites where you can find more information about the particular topic. The other websites are outside our control and are not covered by this privacy notice. If you access other websites using the links provided, the operators of these websites may collect information from you. Your information will be used by them according to their privacy notice which may be different from ours.

On some pages of our websites, we use third parties to provide content, applications, or plug-ins. We may use these third parties to track how you use the content, applications, and plug-ins and customize these for you. For example, when you share an article using a social media sharing button on our websites (e.g. Facebook or Twitter), the social network that has created the button will record that you have done this.

We use the information we collect to improve our Products and services. This may include personalizing your experience to better respond to your individual needs, continually improving our offerings based on the information and feedback we receive from you, and more effectively responding to our customer’s requests and support needs. Additionally, we may use your information to process transactions, administer contests, promotions, surveys, or other site features, and send bulk marketing emails. We may also use your personal information to contact you in relation to Products update, an issue you have raised with us, conducting market research, or asking for your feedback and sending you bulk email messages.


When Does MBX Consulting LLC Use End-User Information from Third Parties?

MBX Consulting LLC may collect end-user data from third-party services that it uses to provide services to its customers. This includes email service providers like Mailchimp or any other business tools used now or in the future.

The company collects end-user data, including the name, last name, and email address, to provide its services.


Do We Share the Information We Collect with Third Parties?

MBX Consulting LLC may share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party services like most websites do. These might be providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, and customer service.

We may use portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographic data such as connection speed, whether you have visited the website, and the type of device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and When Is Information Collected from Customers and End Users?

MBX Consulting DOO collects a range of personal and non-personal information to better understand our customers and provide tailored services. We collect this information on our website when customers and end users click on the “Review My Case” button. By accessing this button and signing up through the form that appears, you provide us with these details that we then use to evaluate your case, understand the nature of the scam you fell victim to, and determine the best way to help you.

Your engagement with the “Review My Case” form signifies the moment when we collect this specific information. Please note that we only collect and process this data upon your explicit agreement and submission of the form. By providing this information, you agree to its collection and use in line with our Privacy Policy.

Email Address

 By submitting your email address on this website, you agree to receive marketing bulk emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, by checking the bulk email marketing checkbox on our website. By submitting your email address you agree to receive the following emails but are not limited to promotional, advertising, brand awareness, case-specific, news-in-the-industry, and news-in-the-company emails, etc. You can expect to receive emails from different email campaigns during the whole year.

Email Address is also used for the registration upon purchasing the Products as an address to which the Products will be sent.

How Long Do We Keep Your Information?

 We keep your information as long as we need it. This is also the case for anyone whom we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we can’t identify you.


How Do We Protect Your Information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit card, name, last name, and email) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to the Company or guarantee that your information on the server may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.


Our Legal Basis for Processing Your Personal Information


Whenever we process your personal information we have to have something called a “legal basis” for what we do. The different legal bases we rely on are:

-Consent: You have approved that we can process your personal information for a specific purpose(s);

-Legitimate interests: The processing is necessary for us to conduct our business, but not where our interests are overridden by your interests or rights;

-Performance of a contract: We must process your personal information in order to be able to provide you with our Products or services;

-Vital interests: The processing of your personal information is necessary to protect your or someone else’s life;

– Legal obligation: We are required to process your personal information by law;


MBX Consulting works hard:

To provide you with advice or guidance about our Products and services;
-To respond to complaints and seek to resolve them;
-To research our community members’ views and experiences for research and editorial content;
– To enhance your online experience;
-To develop and manage our services.


Could My Information be Transferred to Other Countries?

MBX Consulting LLC is incorporated in the United States. Information collected via our website, through direct interactions with you, or from the use of our Products may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.


Is the Information Collected through the MBX Consulting LLC Server Secure?

We take precautions to secure and protect your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaim able duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.


Can I Update or Correct My Information?

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting MBX Consulting LLC.



If you are an MBX Consulting LLC worker or applicant, we collect the information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.


Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all the assets of MBX Consulting LLC provided that the third party agrees to adhere to the terms of this Privacy Policy.



We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by, or is under common control of the Company, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy. We are, however, not responsible for our affiliates’ links, cookies, and the ways they manage their data and the information they collect.


Governing Law

The laws of Wyoming, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. By using MBX Consulting LLC, or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services or Products. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.


Links to Other Websites

This Privacy Policy applies to our Products and to the usage of our website. Our site and the Products may contain links to other websites not operated or controlled by the Company, as previously explained. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from our site or the Products to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform or in our Products, is subject to that website’s shown rules and policies. Such third parties may use their own cookies or other methods to collect information about you.



This website may contain third-party advertisements and links to third-party sites. The Company does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties. Advertising keeps the MBX Consulting LLC site and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible. Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by the Company of the third-party sites, goods, or services. The Company takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.


Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it is really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.



The Company uses “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.


Blocking and disabling cookies and similar technologies

Before you visit the MBX Consulting LLC site, you may also set your browser to block cookies and similar third parties, but this action may also block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, and site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser. You should visit your browser properties for more information.


Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website.


Children`s Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact us. If We become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.


Changes to Our Privacy Policy

We may change our Services and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Services, Products, and Products’ availability and policies. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to access our Site, use our Products, or any other Services we provide, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.


Third-Party Services

We may pass your information on to our distributors, agents, sub-contractors, and affiliates of other associated organizations with the purpose of them providing services to you on our behalf. We are the data owner, however, we do use an email data processor and it is Mailchimp, whose privacy policy you can find here:


Tracking Technologies Cookies

We use cookies to enhance the performance and functionality of our website but they are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.


Information about General Data Protection Regulation (GDPR).

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.


What Is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control EU residents have over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.


What Is Personal Data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond the email address. Personal data, in this case, refers to all the analytics information we receive from our data manager, like geolocation, age, etc.


The Data Protection Principles

The data protection principles include requirements such as:

– Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

-Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need personal data when they collect it.

-Personal data should be held no longer than necessary to fulfill its purpose.

-People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.


Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, it’s simply the right thing to do. At Money Back Experts, we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.


Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. The Company processes conversations and personal data in fully vetted, DPA-compliant vendors.

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customer’s data. Our customer support team is here for you to answer any questions you might have about working with the API.


California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use them, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

-Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

-Right to Equal Service. We will not discriminate against you if you exercise your privacy rights. -Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.

-Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users.

For more information about these rights, please contact us.


We’ve updated our Privacy Policy to provide you with complete transparency into what you can expect the moment you sign up for newsletters.


Contact Us

Don’t hesitate to contact us if you have any questions.

-Via Email: [email protected]

Via Phone: +14044008849

Not sure if you have a case? Get a Free Consultation from our experts!

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